Privacy Policy

Sun Vision Digital LLC ("we," "us," or "our") operates the website sunvisiondigital.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, use our services, or otherwise interact with us. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our Site or services, we may collect the following personal information that you voluntarily provide:

• Contact information: Name, email address, phone number
• Business information: Company name, job title, industry
• Form submissions: Information you provide through contact forms, booking calendars, or inquiry forms
• Communications: Messages, feedback, and correspondence you send to us

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and usage, including:

• Device information: Browser type, operating system, device type, screen resolution
• Usage data: Pages visited, time spent on pages, click patterns, referring URLs
• IP address: Used for approximate geographic location and security purposes
• Cookies and tracking technologies: As described in Section 5 below

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To provide, operate, and maintain our digital marketing, media buying, AI automation, and consulting services
• Communication: To respond to your inquiries, send appointment confirmations, and provide customer support
• CRM management: To manage client relationships and communications through our customer relationship management platform (GoHighLevel)
• Marketing: To send promotional communications (with your consent), including information about our services and info products
• Analytics: To analyze Site usage, improve our services, and optimize user experience
• Advertising: To measure and optimize the performance of our advertising campaigns
• Legal compliance: To comply with applicable laws, regulations, and legal processes

3. Third-Party Services and Data Sharing

We share your information with the following categories of third-party service providers, solely for the purposes described in this Privacy Policy:

• GoHighLevel: Our CRM platform used to manage contacts, communications, booking calendars, and marketing automations. GoHighLevel processes your contact information to facilitate service delivery and communications.
• Google Ads: We use Google Ads for advertising purposes. Google may receive data about your interactions with our ads and Site through conversion tracking and remarketing tags.
• Meta (Facebook/Instagram) Ads: We use Meta advertising platforms. Meta may receive data about your interactions through the Meta Pixel installed on our Site for conversion tracking and audience building.
• Google Analytics: We use Google Analytics to analyze Site traffic and usage patterns. Google Analytics collects anonymized usage data through cookies.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Active clients: For the duration of the business relationship and for a period of three (3) years after the relationship ends
• Prospects and leads: For up to two (2) years from the date of last interaction
• Usage data: Aggregated and anonymized data may be retained indefinitely for analytics purposes
• Legal obligations: As required by applicable law, regulation, or legal process

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect information and improve your experience. The types of cookies we use include:

• Essential cookies: Required for the Site to function properly (e.g., session management, security)
• Analytics cookies: Google Analytics cookies that help us understand how visitors interact with our Site
• Marketing cookies: Meta Pixel and Google Ads cookies used to track conversions, build audiences, and deliver relevant advertisements

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. Most browsers allow you to block or delete cookies through their settings menus.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete personal information
• Deletion: Request that we delete your personal information, subject to certain legal exceptions
• Opt-out of marketing: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email, or by contacting us directly
• Opt-out of tracking: Manage cookies through your browser settings or use browser-level opt-out tools for Google Analytics and Meta tracking

To exercise any of these rights, please contact us using the information provided in Section 9 below. We will respond to your request within thirty (30) days.

7. California Residents — CCPA Notice

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting the information, and the categories of third parties with whom we share it.
• Right to delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to opt-out of sale: We do not sell personal information as defined under the CCPA. Therefore, no opt-out mechanism for the sale of personal information is required.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, please contact us at [email protected] or call (702) 718-3057. We may need to verify your identity before processing your request.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.